1. Privacy at a glance
General information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Since we attach great importance to data minimization, we collect as little data as technically possible on this website.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator (Restoran Kraljica & Kraljicini Konaci). You can find their contact details in the imprint of this website.
How do we collect your data?
Your data is collected when you actively provide it to us. This includes, for example, data you send us via email or WhatsApp as part of a reservation request.
Other data is collected automatically by our IT systems when you visit the website. This is exclusively technical data (e.g., internet browser, operating system, or time of the page request). This data is collected automatically as soon as you enter this website and serves purely for the security and stability of the site.
2. Hosting and technical maintenance
Maintenance by EXORA18 d.o.o. and hosting by DEV-DESIGN UG
The technical maintenance and support of this website are carried out by EXORA18 d.o.o. Doboj. The content is hosted by their parent company, DEV-DESIGN UG (haftungsbeschränkt), Josephsplatz 8, 90403 Nuremberg, Germany.
There is a legally valid data processing and data transfer agreement between EXORA18 d.o.o. and DEV-DESIGN UG. This contract ensures secure, privacy-compliant cooperation across national borders (Bosnia and Herzegovina / Germany) and guarantees that the strict requirements of the European GDPR are met at all times.
Technical infrastructure (Sub-processor):
DEV-DESIGN UG provides its hosting services on the infrastructure of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Data processing takes place physically in highly secure data centers within Germany.
3. General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
Important note on cookies and tracking: This website is designed to be extremely privacy-friendly. We use absolutely no cookies, do not use tracking tools (such as Google Analytics or Facebook Pixel), and do not integrate external CDNs (Content Delivery Networks). All content (including fonts and icons) is loaded locally from our own server.
Information about the responsible party
The responsible party for data processing on this website is:
Kraljicini Konaci & Restoran Kraljica
Owner: Slobodan Nešković
Gornja Paklenica bb
74255 Paklenica, Doboj
Bosnia and Herzegovina
Phone (Restaurant): +387 64 421 2702
Phone (Rooms): +387 65 016 538
Email: info@kraljicini.com
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
4. Data collection on this website
Server log files and anonymous IP addresses
The provider of the pages automatically collects and stores information in so-called server log files. These are: browser type and version, operating system used, referrer URL, hostname of the accessing computer, and time of the server request.
IP addresses: IP addresses are recorded by our systems exclusively in anonymized form. This temporary recording serves solely for the security of our IT systems (e.g., to defend against cyber attacks, bots, spam, or hacking attempts). This data is not merged with other data sources or evaluated for marketing purposes.
Inquiries via email, phone, or WhatsApp
If you contact us, your inquiry including all resulting personal data will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.
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